Manuals, videos and support. Your machines’ documentation in digital format, exactly where it’s needed, accessible with a QR code.
One small code.
All the answers.

Packaging Line P-120
Serial no. 2026 · 00482
The machine is complex.
Getting answers isn’t.
A single access point for everything people need at work.
From the engineering office to the last shift in production.
The right manual. Right away.
Complete instructions, diagrams and documents. To view, download and print, and to keep available offline too.
Show. Don’t just tell.
Video procedures for running the machine: cleaning, adjustment and other specific procedures. Clear steps, right where the work happens.
Fewer doubts on the shop floor.
Quick guides to the most frequent alarms, to point the operator in the right direction before contacting service.
Service, one tap away.
Support contacts always on the sheet. The direct link between the people who use the machine and the people who know it.
The right language.
For every machine.
Manuals, videos and support information in several languages. Organise the content by language and make it available from the same sheet, without printing different QR codes.
Your documentation.
Protected, every day.
Protected access, dedicated resources and backups: a solid foundation for your machines’ documentation.
Two-factor authentication
A second verification factor protects users’ access to the management platform.
Dedicated database and storage
A space dedicated to your company for data and documents, separate from that of other customers.
Daily backups
Backup copies every day, kept for 30 days.
From the engineering office
to the machine.
Three steps. A simpler way to share knowledge.
Upload the content
Create the model’s sheet with PDF manuals, videos and support information.
Put the QR code on the machine
Export the code as SVG or PNG, ready for printing or a laser engraving test.
Scan. Read. Work.
The operator opens the sheet in the browser. No app, no unnecessary steps.
The future is digital.
With the right rules.
The new Machinery Regulation applies from 20 January 2027. The instructions may be provided in digital format, subject to specific requirements.
Read the Regulation on EUR-Lex (opens in a new tab)Article 10(7)
Clear access
Instructions that can be accessed from the machine, via QR code or link.
Downloadable. Savable. Printable.
The complete instructions for use remain the starting point.
Available over time
During the expected lifetime of the machinery and for at least 10 years after its placing on the market.
The manufacturer remains responsible for the compliance of the content. The obligation to provide the instructions for use in paper format on request, and the provisions for non-professional users, still apply.
Your machines last.
So do your QR codes.
The relationship with your customers belongs to you. That’s why the documentation lives on your domain, under your brand.
- A company domain under your control
- Exportable content, to carry on elsewhere
- The same addresses, without replacing the nameplates
Continuity requires export, hosting and keeping the URLs unchanged. We define the retention plan together.
Try it for free
on one of your machines.
Discover FactoryDocs with a free trial: a digital sheet to see manuals, videos and support in the context of your company.
Request a free trialThe documentation,
already on board.
- Manuals and documents
- Videos and procedures
- Support and contacts
FAQ
Some answers to the most frequently asked questions.
Contact us for all the details and any clarification.
Your machine.
Your first
digital sheet.
Tell us what you build and which machine you would like to use for the free trial. The Inmagik team will get back to you to arrange it together.
Based in Bergamo, with more than 10 years of experience in software development.